1. Information We Collect

We may collect and process the following types of information:

• Personally Identifiable Information (PII): such as names, contact details, government-issued identification numbers, or other personal identifiers when necessary for report generation.
• Interview Content: including audio recordings, video recordings, transcripts, and supporting documents.
• Supporting Documentation: pre-interview forms, client-provided PDFs, and other uploaded materials.
• Account & Billing Information: when you register for an account, subscribe to services, or make payments.
• Usage Data: system logs, audit trails, and metadata necessary for providing and improving services.

2. How We Use Information

We use your information only for purposes directly related to providing and improving our services, including:

• Generating reports using AI-assisted tools.
• Providing user support and troubleshooting.
• Improving the accuracy of AI prompts and templates (with human review in the loop).
• Fulfilling contractual obligations and complying with legal requirements.
• Internal research and development to improve system performance.

We will never sell your information to third parties.

3. Confidentiality & Security

We apply the same confidentiality standards outlined in our NDA commitments to all users:

• Information is held in strict confidence and not disclosed to third parties without your consent.
• Administrative, physical, and technical safeguards are used, including encryption in transit and at rest.
• Access to data is restricted to authorized personnel on a need-to-know basis.
• Any loss or unauthorized disclosure of data will result in immediate notification to affected parties.

4. Exceptions to Confidentiality

Information may be disclosed without violating this Privacy Policy if:

• Required by law, regulation, or valid court order (with prior notice where possible).
• Information is already in the public domain or independently developed without reference to user data.
• Disclosure is necessary to protect rights, property, or safety of users or the public.

5. Data Retention & Deletion

Information is retained only as long as necessary to provide services, comply with legal obligations, or enforce agreements. Upon request or termination of services, we will promptly return or securely delete user data, subject to retention required for legal or regulatory compliance. Archived copies may be retained solely for compliance purposes and will remain protected under this Privacy Policy.

6. Modifications

We may update this Privacy Policy periodically. Any material changes will be communicated through our website or directly to account holders. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

7. Contact

For questions about this Privacy Policy, email us at support@polygraphreports.com or contact us at: